Privacy Policy (Last Updated: November 30, 2024)

Introduction

This Privacy Policy relates to the collection, use, and disclosure of personal data, including special or sensitive personal data, by KnowledgeChakra. (KnowledgeChakra, “we“, or “our“). Personal Data is information relating to an individual (“you“ or “your“) as more fully defined herein below. KnowledgeChakra is committed to protecting your privacy and ensuring that you have a secure experience on our website and while using our products and services (collectively, “Products“).

Scope of the Policy

This policy covers the KnowledgeChakra website and all the subdomains under KnowledgeChakra.com. Please refer to the following link to read our terms of service: Terms of Service

Definitions

This policy outlines KnowledgeChakra's, its subsidiaries, and affiliated companies handling practices and how we collect and use the information you provide in the course of your use or access of our systems through online interfaces (e.g., website, mobile applications, etc.) (collectively “Company Systems“). In this Privacy Policy, “Personal Data” means any information that can be used to individually identify a person and may include, but is not limited to, name, email address, postal or other physical addresses, title, and other personally identifiable information. By using our services or products, it will be deemed that you have read, understood, and agreed to be bound by this policy detailed hereunder.

Applicability of the Policy

This policy shall apply to all information we collect through the Company Systems and/or in the course of your use of the services of KnowledgeChakra. This policy does not apply to, nor does KnowledgeChakra take any responsibility for, any information that is collected by any third party either using Company Systems or through any links on the Company Systems or through any of the advertisements or through BOTS.

Information We Collect

We will only collect information which you share with us. You can choose what information you want to share with us. We will collect your information only if you choose to share it through the Company Systems. We will collect the following information about you or related to your use of the Company’s Systems:

Any personal or personally identifiable information (PII) that you may submit or may be required to submit for registration and continued use of the Company Systems or to receive the services by KnowledgeChakra;

Your name, title, gender, date of birth, email address, father’s name, telephone number (Home/work/mobile), profile/display picture, login name, screen name, nickname, or handle, country/state/postcode or city of residence, postal or other physical address, name(s) of school/university (including grades and graduation year), name(s) of workplace, job position/designation (including salary), resume/CV, information related to social profiles (e.g., Facebook, Google, GitHub, etc.), IP addresses, and other information collected passively (as further detailed in the “Passive Collection” section below);

Any other information you may choose to provide, without limitation, to update your account/profile, fill out forms, provide feedback via surveys, write articles on the Company Systems, or use any features of the Company Systems.

Please do not include any personal information, personally identifiable information, or sensitive personal information unless specifically requested by KnowledgeChakra. If KnowledgeChakra determines that any information you have provided or uploaded violates the terms of this policy, KnowledgeChakra reserves the right to delete such information without incurring any liability.

We may also periodically use your information received from affiliated entities, business partners, and other third-party sources and combine it with your account information. For example, if you access or login to our Company Systems via a third-party source like Facebook, Twitter, or LinkedIn, we may receive your registration information and combine that with information we collect through our Company Systems or add it to your account information.

If you are governed by the United States laws, to the extent permitted by applicable laws, we may obtain reports from public records of credit history checks, criminal databases, national government restricted lists, and sex offender registrations. If you are outside of the United States, we may obtain similar reports of criminal background or registered sex offender checks to the extent permitted by applicable laws.

General Data Protection Regulation (GDPR)

GDPR is designed to give EU citizens more control over their data. It aims to safeguard Personal Data through comprehensive privacy and security laws. GDPR applies to all relevant controllers or processors dealing with the Personal Data of EU citizens, regardless of their location.

KnowledgeChakra is a data controller under the GDPR.

Processing Your Personal Data

We will use your Personal Data only in accordance with this policy. To enable us to fulfill the contract between us for the services you have requested, we need to process your Personal Data for purposes including, but not limited to:

• 1. Account registration.
• 2. Use of our website.
• 3. Creating or taking online tests.
• 4. Generating reports based on information collected from use of our Products.
• 5. Requesting service and support for our Products.
• 6. Registering for hackathons, participating in discussion groups or forums.
• 7. Customizing content you see as per relevance.
• 8. Referring your profile to relevant job opportunities.

Consent

Your decision to provide Personal Data to KnowledgeChakra is at your sole discretion and is deemed obtained when you register and create your account on our Company Systems. Please note that you may not be able to access certain options, offers, and services if they require Personal Data that you have not provided. You can sign-up and, therefore, consent to receive email or newsletter communication from us. If you would like to discontinue receiving this communication, you can update your preferences using the ‘Unsubscribe’ link at the end of such emails or by contacting us through email at support@KnowledgeChakra.com.

How Do We Use Your Information?

KnowledgeChakra will use your Personal Data only in accordance with this policy. If you do not wish us to continue using your Personal Data in this manner, you can request deactivation of your account from account settings.

We will only process your Personal Data if we have a lawful basis for doing so, including:

• Consent.
• Contractual necessity.
• Legitimate interests or the legitimate interest of others, such as our users.

Data Storage

We use AWS Relational Database to store user information, ElasticSearch to index resumes, Sentry for error monitoring, New Relic for server log analysis, S3 for server logs and resume files, and Google Analytics to monitor and analyze Website traffic.

Your Rights

You have certain rights with respect to your Personal Data:

• Access: Request more information about the Personal Data we hold about you.
• Correction: Request corrections or supplements to any incorrect or incomplete data.
• Objection: Object to the collection or use of your Personal Data for certain purposes.
• Erasure: Request deletion of some or all of your Personal Data.
• Restrictions: Deactivate your account to restrict processing of your Personal Data.
• Portability: Request a copy of your Personal Data in machine-readable format.
• Withdrawal of Consent: You may withdraw consent at any time if we are processing your data based on consent.